The Lost Texas Roads Privacy Policy

Last Updated on July 12, 2020

Lost Texas Roads knows that your privacy is important to you, so it is important to us.  This is our policy, in plain English, regarding how we collect, use, and safeguard your information.  Below, you can also learn about your choices and rights.

This policy is divided into the following sections:

  1. What Information Do We Gather About You?
  2. What Do We Do With The Information We Collect About You?
  3. With Whom Do We Share The Information We Gather?
  4. What Are Your Rights?
  5. What About Sensitive Personal Information?
  6. How Long Do You Retain Data?
  7. How Do You Protect My Information?
  8. Are There Guidelines for Children?
  9. How Is Information Transferred Internationally?
  10. What Is Our Legal Basis?
  11. What About Links to Third-Party Services?
  12. How Are Changes to This Privacy Policy Communicated?
  13. How Can You Contact Us? Who Is the Controller of Your Personal Information?

This policy describes how we handle your data when you use the Lost Texas Roads services listed below:

  • Our websites, like LostTexasRoads.com
  • Our email newsletters, like The Dispatch
  • Our pages or ads on social media networks, like our Facebook and YouTube pages
  • Anywhere we gather information from you and refer you to this Privacy Policy

How we handle information about you depends on which Lost Texas Roads Services you use — and how you use them.

1. What Information Do We Gather About You?

The information we gather about you depends on the context. By and large, it’s information about you that can personally identify you — either on its own or when combined with other information.

The following describes the information we collect and how we obtain it.

Information Collected Through Lost Texas Roads Services.

  • Information That You Voluntarily Give Us

    • For Registration:When you sign up for a Lost Texas Roads Service (e.g., a newsletter subscription), we collect your contact information so that we may distribute content to you. 
    • When contacting Lost Texas Roads: To process questions or comments submitted through this website’s Contact page or via email. This can include your name, your email address, or any other personal information you choose to submit.
    • For User-Generated Content: We may offer you the ability to post content that other users can read (e.g., comments). Anyone can read, collect and use any personal information that accompanies your posts. See our Terms of Service for more information.
  • Information Collected Automatically

    • With Tracking Technologies in Your Browser: These technologies include cookies, web beacons, tags and scripts, and more. We track and store data about how you visit and use Lost Texas Roads Services, particularly through our websites and newsletter. The items we log include:
      • Your IP address
      • Your location
      • Your operating system
      • Your browser
      • Your browser language
      • The URLs of any pages you visit on our sites and apps
      • Device identifiers
      • Other usage information.
    • We combine this data with other information we collect about you. For more information about tracking methods on Lost Texas Roads Services, and how to manage them, read our Cookie Policy. If your browser doesn’t accept our cookies, you can’t access certain parts of our websites. Because the “Do Not Track” browser-based standard signal has yet to gain widespread acceptance, we don’t currently respond to those signals.

Information Collected From Other Sources.

  • Social Media Platforms and Other Third-Party Services:

    (Social media platforms include Facebook. Third-party services include Google.) 

    • We receive information from you when you interact with our pages, groups, accounts or posts on social media platforms. This includes aggregate data on our followers (e.g., age, gender and location), engagement data (e.g., “likes,” comments, shares, reposts and clicks), awareness data (e.g., number of impressions and reach) and individual users’ public profiles.

A note about future updates:

We are always improving our products and services, and we create new features regularly. These updates sometimes require us to collect new information, or use what we already have differently. If there is a significant or material change in the way we handle your personal information, we will notify you as detailed below.

2. What Do We Do With the Information We Gather?

We provide the Lost Texas Roads Services.

We use your information to help you use and navigate Lost Texas Roads Services, such as:

  • Making a Lost Texas Roads Service available to you
  • Responding to your inquiries, requests, suggestions or complaints
  • Transmitting requested emails (e.g. ‘The Dispatch’ newsletter) to you.  For information on opting out of these emails, see “What Are Your Rights?”

We Develop Products and Services, and Do Analysis.

We analyze data on our users’ subscription and usage behaviors. This helps us make editorial decisions.

For example, our analysis lets us determine which subjects are of greatest interest to our readers. Google Analytics is one of the analytics providers we use. 

We Carry Out Administrative Tasks.

  • For auditing: We verify that our internal processes work as intended and comply with legal, regulatory and contractual requirements.
  • For fraud and security monitoring: We detect and prevent cyberattacks or unauthorized robot activities.
  • For visitor satisfaction: We assess users’ satisfaction with Lost Texas Roads Services.

The above activities can involve outside companies, agents or contractors (“service providers”) with whom we share your personal information for these purposes (discussed further below).

3. With Whom Do We Share the Information We Gather?

Among Lost Texas Road Staff:

We share your information with our staff for the purposes listed here.

With Service Providers:

We work with service providers, as defined above, to carry out certain tasks:

  • Maintaining technology and related infrastructure
  • Offering you requested service
  • Distributing emails
  • List processing and analytics
  • Managing and analyzing research

When performing these tasks, service providers often have access to your personal information.

We sometimes allow them to use aggregated or de-identified information for other purposes, in accordance with applicable laws

With Other Third Parties:

There may be situations when we share your information with third parties beyond our service providers. We never share your email address with these third parties without your consent.

4. What Are Your Rights?

How Do I Opt Out of Email?

The opt-out method described below are limited to the email address used. They won’t affect subsequent subscriptions. You can unsubscribe from newsletter subscriptions by following the “unsubscribe” instructions near the bottom of the email. You can also email us at privacy@losttexasroads.com.

How Do You Access, Change, Delete or Update Your Personal Information? 

In some parts of the world, you have the right to:

  • Access, modify, or delete the personal information we have about you
  • Receive an electronic copy of the personal information we have about you, for data portability
  • Restrict, or object to, how we process personal information about you
  • Not receive discriminatory treatment by us for the exercise of your privacy rights.

If you’d like to exercise any of the above rights, please email us at privacy@losttexasroads.com. In your request, please be specific. State the information you want changed, whether you’d like your information suppressed from our database or whether there are limitations you’d like us to put on how we use your personal information. Please use the email address linked to that personal information — we only complete requests on the information linked to your email address. To verify your identity, we will email the email address you provide us, and which matches our records, and wait for your response. In some instances we may also ask for additional information. This is how we verify your identity before complying.

You can designate an authorized agent to make a request on your behalf. In order to do that, please provide us a notarized power of attorney. We’ll respond to your request in a manner consistent with applicable law.

In some cases, your request doesn’t ensure complete removal of the content or information (e.g., if another user has reposted your content).

If you’d like, you can lodge a complaint with a data protection authority. 

What Are Your California Shine the Light Privacy Rights?

Under the California “Shine the Light” law, California residents can opt out of our sharing of their information to third parties (and sometimes affiliates) for their direct marketing purposes.

Lost Texas Roads does not share information to third parties for their direct marketing purposes

5. What About Sensitive Personal Information?

We generally don’t want to gather any sensitive information about you. This includes:

  • Your social security number
  • Your racial or ethnic origin
  • Your political opinions
  • Your religion or other beliefs
  • Your health, biometric or genetic characteristics
  • Any trade union membership
  • Any criminal background

We would prefer you never share that information with us.

6. How Long Do You Retain Data?

It depends. We store your personal information for as long as needed, or permitted, based on the reason why we obtained it (consistent with applicable law). When deciding how long to keep your information, we consider:

  • How long we’ve had a relationship with you or provided a Lost Texas Roads Service to you
  • Whether we are subject to any legal obligations (e.g., any laws that require us to keep transaction records for a certain period of time before we can delete them)
  • Whether we have taken any legal positions (e.g., in connection with any statutes of limitation).

Rather than delete your data, we might de-identify it by removing identifying details.

7. How Do You Protect My Information?

We protect your personal information with a series of organizational, technological and physical safeguards — but we cannot guarantee its absolute security. If you have reason to believe your interaction with us is no longer secure, notify us immediately.

8. Are There Guidelines for Children?

Lost Texas Roads Services are intended for a general audience, and are not directed at children under (13) years of age.

We do not knowingly gather personal information (as defined by the U.S. Children’s Privacy Protection Act, or COPPA) in a manner not permitted by COPPA. If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at privacy@losttexasroads.com. We will remove the data to the extent required by applicable laws.

9. How Is Information Transferred Internationally?

Lost Texas Roads is headquartered in the United States. If you are located outside the United States, your information is collected in your country and then transferred to the United States — or to another country in which we (or our affiliates or service providers) operate.

If we transfer your data out of the European Economic Area (E.E.A.), we implement at least one of the following safeguards:

  • We transfer your information to countries that have been recognized by the European Commission as providing an adequate level of data protection according to E.E.A. standards.
  • We use a service provider in the United States that is Privacy Shield certified.
  • In certain situations, the courts, law enforcement agencies, regulatory agencies or security authorities in those countries might be entitled to access your personal information.

10. What Is Our Legal Basis?

In some jurisdictions, like the European Union and the European Economic Area, we only collect, use or share information about you when we have a valid reason. This is called “lawful basis.” Specifically, this is one of the following:

  • The consent you provide to us at the point of collection of your information
  • The performance of the contract we have with you
  • The compliance of a legal obligation to which we are subject or
  • The legitimate interests of Lost Texas Roads, a third party or yourself. “Legitimate interest” is a technical term under international laws, including the European Union General Data Protection Regulation. It means that there are good reasons for the processing of your personal information, and that we take measures to minimize the impact on your privacy rights and interests. “Legitimate interest” also refers to our use of your data in ways you would reasonably expect and that have a minimal privacy impact.
  • We have a legitimate interest in gathering and processing personal information, for example: (1) to ensure that our networks and information are secure; (2) to administer and generally conduct business within Lost Texas Roads; and (3) to prevent fraud.

11. Links to Third-Party Services?

Some Lost Texas Roads Services contain links to third-party websites, resources, vendors and advertisers. These third parties are not Lost Texas Roads Services. We do not control (and are not responsible for) third party content or privacy practices. Any personal data you provide to them is not covered by this Privacy Policy.

12. How Are Changes to This Privacy Policy Communicated?

We periodically update this Privacy Policy. We will post any changes on this page by updating this policy.

If we make a significant or material change in the way we collect, use or share your personal information, we will notify you at least 30 days prior to the changes taking effect. We will do this via email or prominent notice within Lost Texas Roads Services. If you object to any change, you can stop using the Lost Texas Roads Services.

After we post any changes on this page, your continued use of Lost Texas Roads Services is subject to the updated Privacy Policy.

13. How Can You Contact Us? Who Is the Controller of Your Personal Information?

If you have any questions, email us at privacy@losttexasroads.com or write us at:

Lost Texas Roads
13423 Blanco Road, #307
San Antonio, TX  78216
ATTN: Privacy Officer

Allen & Regina Kosub are referred to in this Privacy Policy as “Lost Texas Roads,” “we,” or “our.”